This will also prevent you from updating the WordPress core as well, very frustrating!

It’s likely that there is the following in the wp-config file in your website root. This is typically the www or public_html folder.

define('DISALLOW_FILE_MODS', true); // this disables all file modifications including updates and update notifications
define('DISALLOW_FILE_EDIT', true);

You can either set these to “false”, delete them or comment them out. That should solve the problem!

Good Luck!

Brian Singer

Principal
With over 20 years of website development experience, Brian brings a wealth of knowledge around data processing, website hosting, high-level marketing strategy, SEO, and more. Brian is a graduate from the McDonogh School, holds a B.F.A. in Imaging Arts and Sciences from Rochester Institute of Technology and serves on the board of several non-profits.

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Brian Singer

Principal
With over 20 years of website development experience, Brian brings a wealth of knowledge around data processing, website hosting, high-level marketing strategy, SEO, and more. Brian is a graduate from the McDonogh School, holds a B.F.A. in Imaging Arts and Sciences from Rochester Institute of Technology and serves on the board of several non-profits.

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